FAQ's

Find out why we are Toronto & the GTA's #1 provider of LED Glowing Furniture & Decor and understand more about our products and services. Below are a list of Frequently Asked Questions. 

 

 

Are these products safe to use outdoors?

All of our LED Glow Furniture & Decor is made from a tough and durable polyethelyne plastic which enables it to be used both indoors and outdoors. Our products can be used outdoors in temperatures as low as -20 Degrees Celcius and upto 40 Degrees Celcius. In addition our items are all IP64 waterproof rated and have full UL/ROHS and FCC Certification.

Are there any wires or cables required or does the furniture need to be assembled on site?

Our glow furniture comes fully cleaned and charged prior to your event. We take care to ensure that all items are delivered in pristine condition. Once on site there are no wires or cables required allowing you to freely move our furniture wherever you need. There is no assembly required allowing for a quick and efficient load in/out. 

How long does the glow last?

Our items are made using rechargeable lithium batteries that are MSDS certified. A typical charge lasts between 10-12hrs allowing your event to glow long into the night. For multi day rentals we provide you with a power bar and multiple chargers. It takes 4-6 hours to recharge the battery fully. 

What colors can I set the furniture/decor to?

We provide your on site rep with an IR Remote Control/s from which you can select up to 16 colors. The available colors are: Red, Green, White, Orange, Amber, Pink, 3 shades of Purple, 4 shades of Blue/Teal & 3 shades of Yellow. Items can all be one color or each individual piece can be a different color allowing you maximum flexibility and freedom to match your color scheme or theme. The remote control has a range of 8m.

What special effects are there? 

Using the remote control, you can select from 4 special effects to create added ambiance. 

Flashing - fast cycle through 6 colors (Red, Green, Yellow, Blue, Pink, Teal)
Smooth - slow cycle through Red, Green & Blue with various brightness levels
Fade - Slow transition/fade through all colors
Strobe - Fast cycle through Red, Green & Blue

Do you deliver & pick up?

Yes we do! We do event rentals across Southern Ontario and can deliver/pickup items direct to your door. We can even setup the furniture as per your layout. Our specialist delivery crew will take the stress out of your event setup. Our standard delivery charge is $200 for events across the GTA with $50 surcharge for pickups after 9pm. For events outside the GTA pricing is dependent on location. Alternatively, you are welcome to collect and drop back furniture from our warehouse in Mississauga.

Am I shown how to operate the furniture/controls?

Our delivery team will give every customer a quick walkthrough of how to operate the items and leave you with all the remotes/chargers required. We are happy to answer any questions on site and leave you with total peace of mind before we leave.