We ship out packages multiple times a week, usually within 3 business days. On rare occasions shipments may take longer than 3 days to ship out, but you will be notified by email if that is the case. We always provide tracking information as soon as the order is shipped.
We do our best to estimate the shipping times, but sometimes the package can be held up by customs while entering the destination country, therefore these are approximate shipping times only. However, we do give fairly accurate time frames overall.
When using checkout to purchase your items, you will be given a shipping option. This is a real time carrier calculated rate and we pass on our savings to you. Select the option you would like and we will get right to work on fulfilling your order.
A General guideline for shipping times is as follows:
- Canada: Orders should arrive 2-6 business days after shipping out
- USA: Orders should arrive 3-10 business days after shipping out
All orders placed from Outside Canada may be subject to local taxes and duties in your Country. These fees are charged by your government and are entirely separate from any shipping fees. Glowmi is not liable for any customs, broker or sales tax outside of Canada. These are payable by the customer.
**Please note, any items returned to us due to non payment of these fees will be deducted return shipping costs and a 25% restocking fee from final refund.
**Please note, packages CAN be delayed by customs, which unfortunately is out of our control. This is a rare occasion, but it can happen.**
If you need something fast, fast, fast there are always other options, please email or send us a message and we will be more than happy to help.